Resetting a Forgotten Password:
If you have a BOL account and have a valid University ID, but have forgotten your password, you need to reset your password using one of the following methods:

1. Reset your password at https://logon.ucla.edu.
2. Stop by the BOL Help Desk located at Kerckhoff Hall, Suite 124. You will need to bring a photo ID in order to verify that the BOL account belongs to you.

If you do not have a BOL account and you have a valid University ID, you may apply for a BOL account at https://logon.ucla.edu

For Instructors:
If you had a BOL account and have recently been reappointed OR if you don’t have a BOL account and are newly appointed, you might not be able to reset your password or apply for a new account because your University ID may not be valid yet. Please do the following:

1. Call the BOL helpdesk at (310) 267-4357 option 2 to find out the standing of your University ID and your eligibility.
2. If the BOL helpdesk reports that your University ID is invalid, contact your departmental MSO (For Engineering)

Other Concerns:
Please contact Bruin Online if you have any other concerns or problems.

Telephone Technical Support: (310) 267-HELP (4357) option 1 Email Technical Support: consult@ucla.edu Walk-in Consulting: Kerckhoff Hall, Suite 124