Webroot Spy Sweeper may cause problems when attempting to install Microsoft Office applications

Tags: webroot, spysweeper, Microsoft, Office
Updated: October 16, 2006
Contributors: Henry Chang

When you install a Microsoft Office program, you may receive one of the following error messages during or at the end of the installation process:

Error 1401: Setup cannot create Registry Key

Error 1402: Setup cannot open Registry Key

Error 1406: Setup cannot write the value to the registry key

After the installation, you may receive the following error message when you try to start your Office program:

Microsoft program has not been installed for the current user. Please run setup to install the application.

Spy Sweeper’s shields may sometimes prevent registry keys, startup menu items, and etc. from being modified properly. If you are sure that you are logged in with an account with administrative access, please first disable Spy Sweeper and reinstall the Microsoft Office application.