Knowledgebase Use Cases

Here are some of UCLA Knowledgebase Use Cases, with examples. Please add others as they occur to you.

• Any info that took you a long time to find:
  • http://kb.ucla.edu/articles/how-do-i-uninstall-the-cisco-vpn-client-for-mac-os-x

• Case Studies of particular challenging debugging:
  • http://kb.ucla.edu/articles/sas-on-64b-ubuntu-linux

• Personal bookmarking of things you want to come back to (others might find useful):
  • http://kb.ucla.edu/articles/has-anyone-tried-couchdb
  • http://kb.ucla.edu/articles/has-anyone-tried-omeka

• Marketing, help people find a little known resource on your website.
  • http://kb.ucla.edu/articles/how-can-i-search-for-classes-by-keyword
  • http://kb.ucla.edu/articles/lsic-software

• Get other opinions:
  • http://kb.ucla.edu/articles/has-anyone-used-surveymonkey
  • http://kb.ucla.edu/articles/what-is-profcast-software-good-for-and-does-anyone-at-ucla-have-experience-with-it

• Record (and find) particularly useful info:
  • http://kb.ucla.edu/articles/does-ucla-have-free-access-to-oreilly-and-associates-programming-books-online
  • http://kb.ucla.edu/articles/as-a-staff-member-what-technical-groups-should-i-consider-joining-on-campus
  • http://kb.ucla.edu/articles/how-do-you-keep-up-with-technology