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UCLA Knowledge Base
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Where can I find out more about this knowledgebase?

This UCLA Knowledgebase is being planned and built as an experiment first in cooperation between various help desks on campus, and then later as a resource for the entire campus. Here are some introductory questions and answers.

  • What is the purpose of this Knowledgebase?
  • Finding things in this Knowledgebase
  • Partial search terms don’t work without wildcard
  • What should be posted?
  • Who can post?
  • How do I post a new article in Knowledgebase?
  • What to do about duplicate articles
  • Etiquette
  • Contributor First Steps
  • Reporting bugs or feature requests
  • How will we measure success?
  • Knowledgebase Timeframe
  • How do I format my submission?
  • How the Knowledgebase searches
  • What to do if kb.ucla.edu search isn’t working
  • How to delete an article
  • How to delete an attachment

For more information see the Knowledgebase Project Page

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  • Submitted on 03.31.2006 by Franks, Mike
  • Updated on 03.17.2017 by Franks, Mike
  • Revised 22 times by 4 different people
  • introduction knowledgebase faq

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