Windows Vista and Roxio causes cd-rom/dvd drive not to recognize
On certain version of Roxio Easy CD Creator on Windows Vista, the DVD drive may not be recognized. In Device Manager, the DVD drive cannot start.
When Vista SP1 is reapplied, this fix needs to be reapplied as well.
“Also do you have roxio easy cd creator that came with it? Sometimes roxio puts upper/lower filters and occasionally a bkp of those filters in the registry causing a drive not to function. Start> regedit. The registry string is HK Loc Machine>system>current control set>control>class look for this key 4D36E965, highlight it and on the right pane of the regedit tool you MIGHT see upper and lower filters, if you delete these if they are listed, reboot and try your drive again.”